When a loss has just occurred, every decision can feel overwhelming. North Star Funeral Services is here to walk beside you from the very first phone call, taking on the logistics so your family can focus on being together. Our at-need arrangement service coordinates every aspect of honouring your loved one with dignity, clarity, and calm.
From the moment you reach out, a dedicated advisor guides you through each choice at your own pace. We handle:
Whether your family envisions a traditional religious ceremony, a contemporary celebration of life, a burial, or a cremation, every element is tailored to reflect who your loved one truly was.
Families across Montreal, the North Shore, and the South Shore choose North Star because we combine the warmth of a small family-run home with the resources of a full-service provider. You receive one consistent point of contact, transparent pricing without hidden fees, and the reassurance that nothing will be overlooked. We explain each option in plain language so you understand exactly what is included and why, and we never pressure you toward choices that do not fit your wishes or your budget.
We know how difficult these moments are. Some families worry about cost, others about time pressure from distant relatives travelling in, others about cultural or religious traditions being respected. Our advisors are experienced with Catholic, Protestant, Orthodox, Jewish, Muslim, Buddhist, Hindu, and secular ceremonies, and we make accommodations gladly. Whatever you are carrying right now, you do not need to carry it alone.
Our bilingual team serves families in French and English throughout greater Montreal, and every consultation begins with listening rather than selling. Our team is available 24 hours a day, 7 days a week, every day of the year, because loss does not follow business hours. When you call North Star, a real person answers, ready to help you take the next step with confidence, compassion, and unwavering support.
Available the moment you call
We bring your loved one to our facility
Coordination with medical staff
Permits, certificates, and legal forms
Visitation, service, and committal
Any faith tradition honoured
Ordered and delivered
Catering and venue logistics
At-need arrangements begin with a single phone call: we coordinate the transfer of your loved one, guide the declaration of death, and schedule arrangements at your pace.
The province’s official guidance on death and funerals at Québec.ca explains each step; we prepare every document and handle them with you.
Always — we contact the cemetery or crematorium and present every cost clearly before you commit to anything. Call us at any hour: 514-482-7474.
Very little to start — we prepare the declaration of death and guide every form. If available, bring your loved one’s identification and health insurance card; we take care of the rest.
Yes. We can meet immediately at our residence or begin by phone, day or night — while never rushing your family beyond its own pace.
