Additional Support

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Additional Support

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Additional Support

Continued Care Beyond the Ceremony

The days, weeks, and months that follow a loss bring practical questions and emotional weight that no family should face alone. North Star Funeral Services offers additional support services that extend well beyond the ceremony itself, helping Montreal families navigate the administrative, emotional, and personal aftermath of losing someone they love.

Practical Support with Administration and Benefits

Our additional support includes:

  • Civil registration and death certificates
  • Liaison with Retraite Quebec
  • Liaison with Service Canada
  • RAMQ coordination
  • Estate and notarial guidance
  • Insurance and pension coordination
  • Utility and service notifications
  • Grief counsellor referrals
  • Thank-you card coordination
  • Ongoing grief support access

We also assist with memorial anniversaries, yearly commemorations, and help selecting monuments, plaques, or permanent memorial markers.

Why Families Count on North Star After the Service

Families choose North Star for this continued support because grief does not end when the service does. In fact, the hardest days often come later, once the immediate busyness fades and the quiet sets in. Our advisors remain a phone call away, ready to answer questions about paperwork you did not expect, to recommend professionals you can trust, and to listen when you simply need to talk about your loved one without feeling rushed.

Navigating Quebec Administrative Requirements

We understand that navigating Quebec’s administrative landscape is overwhelming at the best of times, and impossible when you are grieving. That is why we walk families through each form, each deadline, and each government office. We also maintain a trusted network of estate lawyers, notaries, grief counsellors, and cultural or religious support resources we are happy to recommend when your family needs them.

Presence When It Matters Most

We also help families organise thank-you cards, donation acknowledgements, and the return of loaned items from community members after the service. Beyond paperwork, we offer something even more important: presence. Many families tell us that knowing North Star is still there, weeks or months after the funeral, is a quiet comfort they did not realise they would need. Our team is available 24 hours a day, 7 days a week, for ongoing questions, annual commemorations, or simply a caring voice on a difficult day. No question is too small, and no moment of grief is unwelcome here.

Support We Provide After the Service

Death Certificates

Registration and certified copies

Government Liaison

Retraite Quebec, Service Canada, RAMQ

Insurance Claims

Coordination with carriers

Estate Guidance

Referrals to notaries and lawyers

Pension Notification

Employer and plan administrators

Utility Transfers

Account closures and name changes

Grief Resources

Counsellor and support group referrals

Thank-You Cards

Coordination and mailing assistance

Our team is ready to support your family.
Call us at 514-482-7474 — available 24 hours a day, 7 days a week.
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