The days, weeks, and months that follow a loss bring practical questions and emotional weight that no family should face alone. North Star Funeral Services offers additional support services that extend well beyond the ceremony itself, helping Montreal families navigate the administrative, emotional, and personal aftermath of losing someone they love.
Our additional support includes:
We also assist with memorial anniversaries, yearly commemorations, and help selecting monuments, plaques, or permanent memorial markers.
Families choose North Star for this continued support because grief does not end when the service does. In fact, the hardest days often come later, once the immediate busyness fades and the quiet sets in. Our advisors remain a phone call away, ready to answer questions about paperwork you did not expect, to recommend professionals you can trust, and to listen when you simply need to talk about your loved one without feeling rushed.
We understand that navigating Quebec’s administrative landscape is overwhelming at the best of times, and impossible when you are grieving. That is why we walk families through each form, each deadline, and each government office. We also maintain a trusted network of estate lawyers, notaries, grief counsellors, and cultural or religious support resources we are happy to recommend when your family needs them.
We also help families organise thank-you cards, donation acknowledgements, and the return of loaned items from community members after the service. Beyond paperwork, we offer something even more important: presence. Many families tell us that knowing North Star is still there, weeks or months after the funeral, is a quiet comfort they did not realise they would need. Our team is available 24 hours a day, 7 days a week, for ongoing questions, annual commemorations, or simply a caring voice on a difficult day. No question is too small, and no moment of grief is unwelcome here.
Registration and certified copies
Retraite Quebec, Service Canada, RAMQ
Coordination with carriers
Referrals to notaries and lawyers
Employer and plan administrators
Account closures and name changes
Counsellor and support group referrals
Coordination and mailing assistance
Closing accounts, government notifications, estate paperwork, and finding the right grief resources — the weeks after the service are often when support matters most.
The province’s official guidance on death and funerals at Québec.ca lists the administrative steps; our aftercare team helps you work through them one by one.
Never — we connect families with grief support resources in French and English and remain a phone call away long after the service has ended.
Yes — we help families notify the relevant offices, such as RAMQ, Retraite Québec, and financial institutions, with checklists and done-with-you assistance.
We can connect your family with age-appropriate grief resources and referrals, in French and English — just ask our aftercare team.
