Written by a Quebec-based specialist in grief support and funeral home communications, focused on compassionate guidance for Montreal families. Contact us for personalized care.
Losing someone you love is one of the most disorienting experiences a person can go through. In the immediate hours and days that follow a death, families are asked to make important decisions — legal, logistical, and deeply personal — at the very moment when clear thinking feels impossible. Grief has a way of making the simplest tasks feel monumental, and the most important tasks feel completely out of reach.
At North Star Funeral Services, we have walked alongside hundreds of Montreal families through this exact experience. We know that what you need in these moments is not a cold checklist, but a clear, compassionate path forward — one that tells you what needs to happen, when it needs to happen, and reassures you that you do not have to figure it out alone.
This guide is designed to be a comprehensive resource for families in the Greater Montreal area — covering everything from the first phone calls made in the hours after a death, through the memorial service, and into the weeks and months that follow as an estate is settled and life slowly finds a new shape. We have written it in plain language, with Quebec’s specific legal and administrative context in mind, because families here face a unique set of requirements that differ from those in other Canadian provinces.
Take this guide at whatever pace works for you. Bookmark it. Share it with family members who are helping to carry the load. Return to it as needed. And whenever you have questions, remember that our team at North Star Funeral Services is available around the clock — not just to handle the funeral arrangements, but to help you navigate every step of what comes next.
The hours immediately following a death are often the most disorienting. Here is what needs to happen, and how to approach each step with as much calm as the circumstances allow.
The very first thing that must happen — before the funeral home is called, before family members are notified, before any decisions are made — is the official confirmation of the death by a medical professional. In Quebec, this is a legal requirement, and the steps involved depend on where and how the death occurred.
If the death occurred in a hospital, hospice, or long-term care facility, you are already in the care of professionals who handle this process regularly. A physician or nurse practitioner on staff will confirm the death, complete the required medical certificate, and advise you on the next steps. You do not need to call 911. The facility will typically have a social worker or patient liaison available to help guide your family through the immediate aftermath. Allow yourself to take whatever time you need with your loved one before the body is moved. Most facilities will accommodate this request, and you should not feel rushed.
If the death occurred at home following an expected illness — for example, in the context of a palliative care plan for a terminal condition — contact the palliative care team or your loved one’s attending physician as soon as you are ready. In Quebec, a physician or authorized nurse practitioner must attend to certify the death before the body can be transferred to a funeral home. Many palliative care programs in Montreal, including those coordinated through the CIUSSS networks and private palliative residences, have protocols in place specifically for home deaths. A nurse may already be part of the regular care team and able to manage the certification process efficiently. If you are unsure who to call, contact the palliative care coordinator associated with your loved one’s care plan — they will guide you through the next steps.
If the death was sudden, unexpected, or the cause is unknown, call 911 immediately. Emergency responders — police and paramedics — will attend. A coroner may be assigned to investigate, particularly if the death was accidental, occurred under unusual circumstances, or if the person had not been seen by a physician recently. It is important to understand that the involvement of a coroner is a standard legal requirement under Quebec’s Act respecting the determination of the causes and circumstances of death — it does not imply any fault or wrongdoing on the part of the family. Coroner’s staff are experienced in working compassionately with grieving families, and they will guide you through the timeline, including when the body can be released to a funeral home.
Do not attempt to move the body before the appropriate authorities have attended, certified the death, and released it into the care of a licensed funeral home. This is both a legal requirement and a practical necessity.
Once the death has been officially confirmed and the appropriate documentation is underway, one of the most important calls you will make is to a funeral home. In Quebec, a licensed funeral director must be involved in the transportation and preparation of the deceased. This is not something families arrange independently, and it is not something that should wait.
At North Star Funeral Services, we maintain a 24-hour line precisely because death does not follow a schedule. When you call us — whether it is three in the afternoon or three in the morning — a caring, professional member of our team will answer. We will ask you a few gentle questions to understand the situation and what you need, and we will dispatch a team to transport your loved one with dignity, discretion, and care.
When you make this call, you do not need to have any decisions made. You do not need to know whether you want a burial or a cremation, whether there will be a visitation or a ceremony, or what kind of service you are imagining. The sole purpose of this call is to ensure that your loved one is placed in professional care while you take the time you need to breathe, gather your family, and begin to process what has happened.
We will arrange a time — at your convenience — to sit down together and talk through everything that comes next.
Before news of the death spreads through other channels — particularly social media, which has a way of moving faster than anyone intends — take the time to personally notify the people who are closest to your loved one. Immediate family members come first, followed by close friends and anyone who would feel hurt to hear the news from a third party rather than from you.
These are difficult calls and messages to make. There is no perfect way to deliver this kind of news, and no script that makes it easier. A simple, direct, and honest message is always enough: “I’m calling to let you know that [name] passed away [this morning / last night / today]. We are all together and we will be in touch soon about the arrangements.” That is truly all that needs to be said in that first moment.
If the task of making these calls feels overwhelming — and it often does — it is completely appropriate to ask a trusted friend or another family member to help. You can divide the list, or designate one person to serve as the family’s primary communicator while others focus on being present with one another.
Avoid posting anything to social media until you are certain that all close family and friends have been personally notified. Once the news is online, it moves quickly and cannot be taken back.
Once the most immediate steps have been taken — your loved one is in our care, and the people closest to them have been told — you can begin working through the next layer of decisions and tasks. None of these need to happen in the first hours. Take a breath. Rest if you can. Eat something. And then, when you are ready, begin working through the following steps with the support of your family and our team.
You will need a number of important documents in the coming days and weeks — for the funeral arrangements, for the death registration process, and for the legal and financial steps that follow. Begin gathering these as soon as you are able, but do not let this task overwhelm you. Make a list, delegate the search among family members if possible, and know that most of these documents can be tracked down even if they are not immediately on hand.
The key documents to locate include the deceased’s provincial health insurance card (carte d’assurance maladie du Québec), social insurance number (found on a SIN card or a recent tax return), birth certificate, Canadian citizenship or permanent residence documents if applicable, marriage or civil union certificate, divorce decree or separation agreement if relevant, and their most recent will and testament. You should also look for any pre-arranged funeral plan documents, life insurance policies, pension or retirement statements, bank account information, and records of any property, vehicles, or investments owned.
In Quebec, wills are often notarized and registered with the Chambre des notaires du Québec or the Barreau du Québec. If you are unsure whether a will exists or where to find it, you can request a will search through the Chambre des notaires or the Barreau — this search can be initiated quickly and will confirm whether a registered will is on file and with whom it is held.
The notary who holds the will is an important early contact. They can advise on the scope of the estate, explain the role of the liquidator, and outline the general process for settling the succession under Quebec civil law.
Before making any decisions about funeral arrangements, it is essential to determine whether your loved one left a pre-arranged funeral plan. In Quebec, funeral pre-planning is regulated by the Office de la protection du consommateur (OPC), and many Quebecers — particularly those in older age groups — have pre-planned and pre-funded their funeral with a licensed funeral home.
A pre-arranged plan will specify the type of service the person wanted, whether they preferred burial or cremation, and other personal details and preferences they wished to have honoured. Following this plan is not only a meaningful way to honour your loved one’s wishes — it is a legal obligation in Quebec when a funded plan exists. It also removes the burden of many difficult decisions from your shoulders at an already painful time.
If you suspect a plan may exist but cannot locate the documentation, check with the deceased’s notary, their bank, or call us directly at North Star Funeral Services. We can help you search for any pre-arranged plan that may have been registered with our home or with another provider.
If no pre-arranged plan specifies a preference, this is typically the first major decision a family will make together. In Quebec, cremation is now by far the most common choice, with provincial rates exceeding 80%. However, this decision should never be made based solely on what is typical or convenient — it is a deeply personal choice that should reflect the values, beliefs, cultural background, and expressed or implied wishes of the person who has died.
For families with strong ties to the Catholic faith, burial in consecrated ground may be an important priority. The Catholic Church permits cremation but maintains that cremated remains should be treated with the same respect accorded to a body, and should be interred rather than scattered or divided. For Jewish families, the traditions of prompt burial and bodily integrity are central, and cremation is generally not consistent with Orthodox or Conservative practice, though approaches vary across the spectrum of Jewish observance. For families from other religious and cultural backgrounds — Greek Orthodox, Muslim, Hindu, Protestant, or secular — our team will take time to understand your specific traditions and make sure our approach is aligned with those values.
It is also important to understand that burial and cremation are separate questions from the type of memorial service you hold. A full visitation and funeral ceremony can take place before a cremation. Cremated remains can be interred at a cemetery, kept at home in an urn, scattered in a meaningful location with appropriate permission, or divided among family members. Burial can be preceded by a funeral home service, a religious ceremony at a place of worship, or both. The possibilities are broad, and our team will walk you through all of them, without pressure and without judgment.
Working with a North Star Funeral Services funeral director, you will begin shaping the memorial service — the gathering that will bring your community together to honour your loved one’s life and to support one another in grief.
There are many formats a memorial service can take, and the right one is simply the one that feels most true to the person who has died and most meaningful to the people who will attend.
A traditional funeral service typically involves a visitation or wake — often held the evening before the funeral, or on the morning of the ceremony — followed by a formal service, which may take place at a funeral home chapel, a place of worship, or another venue. For Catholic families, this will typically include a funeral Mass celebrated by a priest at the family’s parish. For families of other faiths, equivalent ceremonies with clergy or community leaders can be arranged. For non-religious families, a civil ceremony can be led by a secular officiant who helps craft a service that is personal, thoughtful, and meaningful without religious content.
A celebration of life is a less formal alternative — or complement — to a traditional funeral. Our guide to creating meaningful memorials explores personalization options in detail. These gatherings tend to be warmer and more personal in tone, often featuring photographs, music, food, and stories that capture who the person truly was. They can be held days or even weeks after the death, giving families more time to plan something genuinely reflective. In Montreal, celebrations of life have been held at private homes, restaurants in the Old Port and Plateau-Mont-Royal, community halls in Saint-Laurent and Côte-des-Neiges, and waterside venues on Lac des Deux Montagnes — wherever carried the most personal meaning.
A graveside service is a simpler option, where a brief ceremony is held at the burial site. This can stand alone or follow a ceremony held elsewhere.
Whatever format you choose, there are a number of elements worth thinking through carefully. Music is one of the most emotionally powerful — whether that means hymns sung in a parish church, the classic Québécois folk songs your loved one grew up with, the jazz records they spent decades collecting, or a contemporary piece that held special meaning. Readings from scripture, poetry, literature, or the deceased’s own writing give shape and texture to the ceremony. Eulogies and personal tributes from family members and friends are often the most memorable part of any service. And for Montreal’s many bilingual families, language matters deeply: a service that includes participation in both French and English ensures that every person present feels included in the farewell.
Our funeral directors are experienced in helping families plan every element of a meaningful memorial service, and we are proud to offer fully bilingual services that reflect the reality of life in this city.
In Quebec, all deaths must be officially declared to the Directeur de l’état civil (DEC) — the provincial government body responsible for vital statistics, including births, marriages, civil unions, and deaths. This declaration must be made within the timeframe prescribed by law, and it forms the basis for the issuance of official death certificates.
At North Star Funeral Services, we handle the death registration process on behalf of the families we serve. We prepare and submit the required declaration to the DEC, working from the medical certificate of death completed by the attending physician or nurse practitioner and the personal information provided by the family. This is one of the administrative tasks we are glad to carry on your behalf so that you can focus your energy on your loved ones.
Once the death is registered, the DEC will issue an act of death from which certified copies of the death certificate can be obtained. We strongly recommend requesting at least eight to ten certified copies at the outset. You will need them for many of the administrative steps that follow — notifying financial institutions, insurers, pension administrators, and government agencies — and obtaining additional copies later in the process adds time and complexity to an already demanding situation.
Several government agencies must be notified of the death, and certain benefits and payments must be stopped to avoid overpayments that may later need to be repaid. This step can feel bureaucratically heavy, but it is important and should be completed within the first week if possible.
At the federal level, Service Canada should be your first call. They administer the Canada Pension Plan (CPP), Old Age Security (OAS), and the Guaranteed Income Supplement (GIS), and can stop recurring payments, provide information about the CPP death benefit — a one-time payment of up to $2,500 available to the estate of eligible CPP contributors — and help surviving spouses or common-law partners apply for the CPP survivor’s pension. Service Canada offers a Death Notification Service that allows a single contact to notify several federal departments simultaneously, which can save families a meaningful amount of time and effort.
At the provincial level, Retraite Québec administers the Québec Pension Plan (QPP) — Quebec’s equivalent of the CPP — as well as survivors’ benefits under the Régime de rentes du Québec. Contact Retraite Québec to report the death, stop any QPP retirement pension the deceased was receiving, and inquire about survivor benefits that may be available to a spouse, common-law partner, or dependent children.
The Canada Revenue Agency (CRA) should also be notified, particularly if the deceased was receiving benefits such as the GST/HST credit or the Canada Carbon Rebate. Notification can be made by phone or in writing, and the CRA will flag the account and provide guidance on the final tax filing requirements. Similarly, Revenu Québec should be notified of the death and will advise on provincial tax obligations.
If your loved one was a veteran or was receiving benefits from Veterans Affairs Canada, contact that department as well. Veterans Affairs has dedicated case managers to help families navigate the notification process and understand what survivor benefits may be available.
Contact each of the financial institutions where your loved one held accounts — banks, credit unions, investment firms, mortgage lenders, and any registered accounts such as RRSPs, RRIFs, or TFSAs — to report the death and begin the process of managing the estate’s finances. In Quebec, accounts held solely in the deceased’s name will typically be frozen upon notification, with access restricted to the estate liquidator. Joint accounts may continue to operate normally, depending on how they are structured.
Always bring a certified copy of the death certificate when dealing with financial institutions. Most will also request a copy of the will or documentation confirming who has been named as liquidator before releasing account details or taking further action.
One important early priority is identifying any life insurance policies the deceased held. Life insurance proceeds are typically paid directly to named beneficiaries and do not form part of the estate — which means they are often accessible relatively quickly, even before the broader estate is settled. Contact each insurer as soon as possible to initiate a claim and understand the expected timeline for payment.
If the deceased carried debts — a mortgage, car loan, credit card balances, personal lines of credit — these become obligations of the estate. Creditors must be paid from estate assets before any distribution can be made to the heirs. The estate liquidator, working with a notary, will manage this process in an orderly way.
Beyond government agencies and financial institutions, there is a broader range of notifications and cancellations to work through in the first week or two. This list will vary depending on the deceased’s circumstances, but typically includes the following.
The Société de l’assurance automobile du Québec (SAAQ) should be notified to cancel the deceased’s driver’s licence and, if applicable, vehicle registration. The RAMQ health insurance card should be returned. Any private health or dental insurance plans should be cancelled and final claims submitted. Professional associations, unions, or fraternal organizations the deceased belonged to should be informed.
On a more personal level, think about digital accounts — email addresses, social media profiles, streaming subscriptions, and online services linked to the deceased’s payment information. Social media platforms like Facebook allow accounts to be memorialized upon the death of a user, creating a space where friends and family can continue to share memories. Some families prefer to have accounts closed entirely. There is no right answer — only what feels right for your family and what you believe your loved one would have wanted.
Going through physical and electronic mail over the first several weeks is often the most reliable method for identifying subscriptions and automatic payments that might otherwise be missed. Ask Canada Post about arranging mail forwarding to ensure that nothing slips through unnoticed.
Quebec operates under a civil law system that differs in important ways from the common law system used in the rest of Canada. One of the most notable differences relates to the person responsible for administering an estate. In Quebec, that person is called the liquidator (liquidateur or liquidatrice) — not the executor, as they would be called in Ontario, British Columbia, or other common law provinces. The responsibilities are broadly similar, but the legal framework is distinct and somewhat more formal in its requirements.
The liquidator is typically named in the will. Their primary responsibilities include taking a full inventory of all the deceased’s assets and debts, publishing a notice of the liquidation in a local newspaper and the Quebec Enterprise Register as required by law, paying all outstanding debts from estate assets, filing the deceased’s final income tax returns at both the federal and provincial levels, and distributing what remains to the heirs in accordance with the will or — if there is no will — according to Quebec’s Civil Code.
If the deceased left no will, a situation known in Quebec law as dying intestate, the estate is distributed according to the Civil Code’s hierarchy of heirs. In this case, the heirs must agree among themselves on who will serve as liquidator, or in the event of disagreement, a court may need to appoint one.
Given the legal complexity of Quebec succession matters, we strongly recommend that the liquidator engage a notary who specializes in estate administration from the very beginning. A notary can ensure that all legal obligations are met in the correct sequence, protect the liquidator from personal liability for the estate’s debts, and help navigate any disputes that may arise among heirs. This is not an optional nicety — it is genuine protection for everyone involved.
Among the most important obligations of the estate liquidator is the filing of a final income tax return for the deceased — both at the federal level with the CRA and at the provincial level with Revenu Québec. This return covers all income earned from January 1 of the year of death through to the date of death itself.
Depending on the nature of the deceased’s income and assets, additional returns may be required. A rights and things return, for example, covers certain types of income that were owed to the deceased at the date of death but had not yet been received — items like unpaid wages, rental arrears, or dividends declared but not yet paid. In some circumstances, filing additional returns can result in a lower overall tax burden for the estate, and a tax accountant or notary can assess whether this applies to your situation.
All taxes owing must be paid before the estate can be fully distributed to the heirs. Any refund owing will be paid to the estate. Once the CRA and Revenu Québec are satisfied that all tax obligations have been settled, they will issue a clearance certificate — a document that formally protects the liquidator from personal liability for any unpaid taxes of the deceased. Distributing the estate before receiving this certificate is strongly inadvisable.
The deadline for filing the final return generally depends on the time of year the death occurred. If the death took place between January 1 and October 31, the return is typically due by April 30 of the following year. If the death occurred between November 1 and December 31, the return is typically due six months after the date of death. A tax professional or notary will confirm the exact deadlines applicable to your situation.
Once all debts have been paid, all tax obligations settled, the clearance certificate obtained, and all other legal formalities completed, the liquidator can proceed with distributing the remaining assets of the estate to the heirs as specified in the will — or, in the absence of a will, according to Quebec succession law.
In practice, settling an estate can take anywhere from several months to well over a year, depending on the complexity of the assets, the number of heirs, whether any disputes arise, and the efficiency with which administrative and legal steps are completed. Real estate, investment accounts, and business interests all add complexity. The presence of an experienced notary from the outset makes an enormous difference in keeping the process moving and protecting all parties involved.
It would be easy to read a guide like this one and come away feeling that grief is fundamentally an administrative problem to be solved — a series of tasks to be completed before life returns to normal. We want to be clear: it is not. The steps outlined in this guide matter, and getting them right will protect your family and honour your loved one’s legacy. But they are not more important than your wellbeing, or the wellbeing of the people around you who are also grieving.
Grief is not a linear process, and it does not follow a tidy timeline. In the weeks and months following a loss, many people experience a shifting, unpredictable range of emotions — profound sadness, numbness, anger, guilt, relief, confusion, and even unexpected moments of laughter or lightness. All of these responses are normal. None of them are wrong. Grief is as individual as the relationship that has been lost.
Many people find that the hardest stretch of grief comes not in the immediate aftermath of the death — when community support tends to be strongest and the busyness of arrangements provides some structure — but in the weeks and months that follow, when the world around them has moved on and the absence of the person begins to settle more deeply. Anniversaries, holidays, and ordinary moments that were once shared can bring waves of grief that feel as fresh and intense as the earliest days of loss.
Be patient with yourself. Allow grief to move through you at its own pace. Resist the cultural pressure — often well-meaning but unhelpful — to “move on” or “get back to normal” on someone else’s timeline.
Montreal is a city of deeply connected communities, and one of the greatest gifts available to grieving families here is the support of the networks they are part of. Whether your family’s community is built around a parish in Ahuntsic or Rosemont, a synagogue in Côte-Saint-Luc, a mosque in Saint-Laurent, a cultural association in Saint-Michel, a community centre in Côte-des-Neiges, or simply the neighbours and longtime friends who have been part of your life for years — these relationships are a resource in grief. Let people help. Accept the meals, the company, the offers to watch the children or run an errand. People who care about you are often desperate to do something useful in the face of a loss they cannot fix. Allowing them to contribute is a gift to everyone involved.
There are times when grief benefits from — or genuinely requires — professional support, and there is no weakness in recognizing when that threshold has been reached. If you find it difficult to function in daily life for an extended period — to go to work, to care for children or other dependents, to manage basic self-care — it may be time to speak with a grief counsellor or therapist. If you or someone you love is experiencing persistent hopelessness, significant isolation, or thoughts of self-harm, please reach out for professional help without delay.
Montreal is fortunate to have a broad range of grief support resources, including individual counsellors who specialize in bereavement, group support programs offered through hospitals and community organizations, and services available through local health networks (the CIUSSS system), cultural organizations, and faith communities. These services are available in French and English, and increasingly in a range of other languages to reflect the city’s growing diversity.
At North Star Funeral Services, we maintain an active network of trusted grief support resources across the Greater Montreal area, and we are glad to help connect you or a family member with the right support. Aftercare is something we take seriously — our commitment to you does not end when the service is over.
If there are children in your family who are grieving — whether they are the deceased’s grandchildren, children, younger siblings, or close young friends — their needs deserve deliberate and thoughtful attention. Children often grieve differently from adults. They may appear to bounce back quickly, only to be struck by grief again at unexpected moments. They may ask very direct and sometimes startling questions about death and what has happened to the person they loved. They may express grief through changes in behaviour, withdrawal, difficulty at school, or physical complaints, rather than visible sadness.
Research consistently shows that children who are included in mourning rituals — who are allowed to attend the funeral or memorial service with adequate preparation and the support of a trusted adult — tend to grieve more healthily over the long term than those who are kept away. Consider involving children in age-appropriate ways: asking them to draw a picture to be placed with the deceased, giving them a small but meaningful role in the service, or simply explaining honestly and gently what the service is, what they might see, and that it is okay to feel whatever they feel.
Designating a trusted adult — someone not managing the service itself — whose sole responsibility is to attend to the child’s needs and comfort during the gathering can make an enormous difference for young attendees.
If a child in your family is struggling significantly — showing prolonged changes in mood, behaviour, or school performance — a school counsellor, family therapist, or child psychologist who specializes in bereavement can provide valuable support.
We established North Star Funeral Services because we believe that families in Montreal deserve a funeral home that truly understands this city — its languages, its cultures, its traditions, and its grief. We are not a national chain operating from a distance. We are part of this community, and we take that responsibility to heart.
From the moment you call us, our team is present with you. We transport your loved one with care and dignity. We guide you through every decision — from burial or cremation, to the format and personal details of the memorial service — without pressure and without judgment. We manage the death registration process with the Directeur de l’état civil on your behalf. We connect you with notaries, grief counsellors, and community resources. And we remain available to you long after the service is over, because we understand that the need for support does not end when the flowers are cleared away.
We offer fully bilingual services in French and English, and we have extensive experience serving families from a wide range of cultural, religious, and linguistic backgrounds — Catholic and Protestant, Jewish and Muslim, Greek Orthodox and secular, Francophone and Anglophone, longtime Montrealers and newcomers to this city. Whatever your family’s background and whatever your loved one’s traditions, you will be received with respect, warmth, and genuine competence.
We also offer compassionate, pressure-free pre-planning consultations for individuals who want to spare their families the burden of making these decisions under duress. Pre-planning is one of the most loving things a person can do for the people they will one day leave behind, and we are honoured to facilitate those conversations with the care and patience they deserve.
There is no perfect way to navigate the loss of someone you love, and no guide — however thorough — can fully prepare you for what grief actually feels like when it arrives. What we hope this guide offers is the reassurance that the practical path forward is manageable, that you are not alone in walking it, and that there are people and resources in this city ready to support you at every stage.
If you are reading this in the immediate aftermath of a death and you need help right now, please call North Star Funeral Services. We are here — day or night, weekday or weekend, in French or English — ready to guide you forward with compassion, professionalism, and genuine care.
And if you are reading this in a quieter moment — planning ahead, or supporting someone else who is navigating loss — we hope it has been of use. Please share it with anyone in your life who might need it. This guide was written for our community, and it belongs to all of you.
North Star Funeral Services proudly serves families across the Greater Montreal region, including Laval, Longueuil, the South Shore, and the West Island. We are available 24 hours a day, 7 days a week, in both French and English. Contact us at any time — we are always here.
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Planning ahead ensures your loved ones won’t face difficult decisions during a difficult time. Take the first step today, it’s simple and compassionate.
We compassionately handle all legal requirements and paperwork in Quebec, allowing grieving families to focus on healing.
A caring, thoughtful solution that secures your wishes and eases future burdens on family.
Complete coordination from visitation through graveside ceremonies with compassionate professional guidance.
Flexible solutions from simple direct cremation to full memorial services with personalized options.
Sustainable solutions using biodegradable materials for families who value environmental stewardship.
Celebrations of life that reflect your loved one’s unique story and cherished memories.
Compassionate solutions that return loved ones home with dignity across borders worldwide.
Comprehensive insurance and planning services preparing families for preservation and secure transport.
Thoughtful meal coordination for memorial gatherings, allowing bereaved families to focus on supporting each other.
Compassionate transportation assistance for grieving family and guests during memorial services throughout the Quebec region.
A life well-lived deserves to be remembered in vivid, personal detail. Our multimedia services allow families to go beyond..
Multimedia tributes, catering coordination, shuttle services, and comprehensive assistance for every family need.
We understand you have questions during this difficult time. Please contact us for answers to the most frequently asked questions from families.
Choosing an urn is a personal decision. Consider the size you need (one cubic inch per pound of body weight is the standard guide), the material that resonates with you, and whether the urn will be displayed at home, placed in a columbarium, or buried. Our collection includes options for every preference, and our team is happy to help you find the right fit.
Yes, we offer a curated selection of sympathy flower arrangements, standing sprays, baskets, and plants. Each arrangement is thoughtfully designed to convey comfort and beauty during difficult times. Contact us to discuss delivery options for funeral homes, residences, or memorial services in the Montreal area.
Our urns are crafted from a wide range of materials including solid hardwoods (maple, oak, walnut), bronze and brass, ceramic, marble, and biodegradable options made from recycled paper or plant-based compounds. Each material offers a different aesthetic and level of durability to suit your family’s wishes.
Absolutely. Many of our urns can be personalized with engraving, including names, dates, meaningful quotes, or custom artwork. We also offer photo urns and companion urns for couples. Ask us about the personalization options available for the specific urn you are considering.
You can browse our full product collection online and contact us by phone at 514-482-7474 or through our contact form to place an order or request a quote. Our compassionate team is available to guide you through the selection process and answer any questions about pricing, delivery, and customization.
