Accessibility Statement
Last updated: October 24, 2026
North Star Funeral Services is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
Conformance status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines explain how to make web content more accessible to people with disabilities and more usable for everyone.
Measures in place
- Semantic HTML structure and clear heading hierarchy
- Sufficient colour contrast between text and background
- Alternative text for meaningful images
- Keyboard navigation support
- Bilingual content (French and English)
- Typography adaptable to browser zoom
- Light and dark themes for reading comfort
Known limitations
Despite our best efforts, some content may not be fully accessible. We are actively working to address gaps. If you encounter barriers, please let us know so we can resolve them quickly.
Feedback and assistance
We welcome your comments on the accessibility of this website. If you need information in an alternative format or wish to report an accessibility issue, please contact us:
North Star Funeral Services
Email: info@letoiledunord.ca
Phone: 514-482-7474
Toll-free: 1-844-307-7827
Address: 220-4360 Côte-de-Liesse Road, Mount Royal, Quebec H4N 2P7
We aim to respond to accessibility feedback within 5 business days.
